What is a broker?

Home | What is a broker?

A broker is an intermediary between you and your insurance company. In other words, a broker manages all aspects of your contract, from your choice of product to processing claims. Thus, there’s never any need to contact the insurance company or speak Spanish!
It’s a way to have an insurance professional on your side. Knowledgeable of the market, a broker can advise you without being caught up in wanting to directly sell for a certain insurance company. Your broker defends your rights before the companies and helps you at all times.
Choosing INOV Expat, therefore, means choosing assistance and defence of your rights in relation to your insurance, all in the language of your choice!

Contrary to what one might think, brokers don’t get paid only by imposing fees on their customers.

We are compensated by the insurance companies through the commissions they pay us on the sales we make. This commission is generally comprised of two items:

  • A sales commission paid the first year of the insurance contract
  • A renewal commission paid the following years
The insurance rates we offer are always the same as those offered by the insurance companies thorugh their other distribution channels (exclusive agents, direct sales via the Internet or by phone, etc.). The only difference is that we work with more than 20 companies, so our offer is, thus, more extensive and diverse.
Firstly, you will be free of the timely task of comparing and choosing an insurance company and managing your contracts. No more waiting and waiting on the phone. Your personal INOV consultant will answer you as quickly as possible and will contact your insurance company. If you wish to change insurance company, you will still be talking to the same person who already knows your background.
Secondly, as insurance experts, INOV Expat will suggest at least three quotes from the best alternatives offered on the market. We work with top insurance companies in order to receive the best guarantees.
Thirdly, because the insurance systems are different from country to country. As expatriates ourselves, we know all too well what it’s like out there and are capable of understanding your needs and explaining the special characteristics of insurance in Spain to you. INOV Expat is, therefore, for all expatriates in Spain and it’s all about putting the management of your insurance in the hands of people who are committed to defending your rights and who have knowledge of the European insurance market, all while receiving the same rates and conditions as you would if you bought the policies directly.
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